Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: YouTube stops playing

How specifically do you do this? I went into settings > "Make YouTube Better" and set it to off. Is there another setting?

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Level 8

Re: YouTube stops playing

What's what I did to turn it off
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Level 7

Re: YouTube stops playing

Did you reset/reinstall the app afterwards?

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Level 8

Re: YouTube stops playing

I did not
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Level 19

Re: YouTube stops playing

We are currently in the process of rolling out OS 9.2, which includes a number of improvements and may help with the issue you are seeing. I'd recommend checking Settings>System>System update>Check now to check for any updates. If you aren't seeing the update available, stay tuned and your device should receive it in the coming weeks. 

 

Thanks,

Tanner

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Level 7

Re: YouTube stops playing

tried all the suggestions -no luck until I found a you tube video suggestion to change my ROKU display setting to 16:9. It worked!

steve

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