Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Shadly
Level 7

Re: YouTube stops playing

How specifically do you do this? I went into settings > "Make YouTube Better" and set it to off. Is there another setting?

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yuwqwang
Level 8

Re: YouTube stops playing

What's what I did to turn it off
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Shadly
Level 7

Re: YouTube stops playing

Did you reset/reinstall the app afterwards?

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yuwqwang
Level 8

Re: YouTube stops playing

I did not
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Community Manager
Community Manager

Re: YouTube stops playing

We are currently in the process of rolling out OS 9.2, which includes a number of improvements and may help with the issue you are seeing. I'd recommend checking Settings>System>System update>Check now to check for any updates. If you aren't seeing the update available, stay tuned and your device should receive it in the coming weeks. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager
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stevemarzano
Level 7

Re: YouTube stops playing

tried all the suggestions -no luck until I found a you tube video suggestion to change my ROKU display setting to 16:9. It worked!

steve

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