Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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RokuDanny-R
Roku Employee
Roku Employee

Re: YouTube not working on ROKU

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Hi everyone,

Thanks for the posts and your patience while we worked to resolve this issue. We have identified the cause and this issue has now been fixed.

For clarification, if you are experiencing an issue with Youtube (or other channels) that state the channel could not run because it could not be reinstalled from the network, please apply the latest fix by following the instructions below to manually check for a software update.

  1. Press the Home button on your Roku remote.
  2. Scroll up or down and select Settings.
  3. Select System.
  4. Select System update.
  5. Select Check Now to manually check for update.

If you are experiencing another issue, not related to what has been described above, we would recommend creating a new post stating what the issue is in detail.

We will be closing this thread out.

Thanks,
Danny

Danny R.
Roku Forum Moderator

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