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Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Ken9
Level 7
‎07-08-2021 05:08 PM

YouTube not launching

I try to launch in a YouTube. but it keeps on going back to the main screen

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DBDukes
Community Streaming Expert
‎07-08-2021 06:32 PM

Re: YouTube not launching

When an app won't launch, sometimes the simplest fix is the following:

  1. Remove the app
  2. Restart the Roku
  3. Reinstall the app

All three steps, in that order.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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StreamerUser
Level 20
‎07-08-2021 10:39 PM

Re: YouTube not launching

You didnt mention your Roku model # and firmware version: Settings/System/About

If what @DBDukes doesnt work, then try the following

1) Check for updates (Settings/System/System updates/Check now) - try again

2) Change your Theme to the Roku Default (Settings/Theme/Restore default theme) - try again

3) Change your Screensaver to a Roku clock (Settings/Theme/Screensavers) - try again

4) Network connection reset (Settings/System/Advanced system settings) - try again

5) Completely unplug power from Roku for 10-15 minutes - try again

6) Factory reset (Settings/System/Advanced system settings) <--- last resort

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