Help

Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Mega
Mega
Level 7
2 weeks ago

YouTube gray screen often (Roku 3)

Over the past few weeks, the YouTube app video selections often end up with a perpetual gray screen. On occasion that screen transitions to pixelation and then resolves to normal clarity. In either case sound is unaffected. Also doesn't happen on my Chromecast.

Thoughts greatly appreciated.

0 Kudos
Reply