Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

YouTube crashes instantly to homescreen

Whenever I launch YouTube, it instantly goes straight back to the homescreen. I have tried deleting and reinstalling, updating both the app and my TV, nothing. None of the other channels/apps do this. I’m at a loss for what to do.

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2 Replies
Level 19

Re: YouTube crashes instantly to homescreen

Between removing and reinstalling a channel, be sure to restart your Roku to clear its memory. 

Settings > System > System restart

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: YouTube crashes instantly to homescreen

I just tried this, didn’t work :/

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