Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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tvman1
Level 8

YouTube and YouTube TV no long working on Roku 3800R Sticks

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YouTube and YouTube TV won't load on my 2 Roku 3800R Sticks. It may have something to do with the latest update, but I don't know.  I'm getting the message,  "YouTube could not be run because it could not be reinstalled from the network please check your network connection and try again." My Roku Premiere, Roku 2, Roku Express, and Roku TV are all getting both, but not the two sticks.

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StreamerUser
Level 20

Re: YouTube and YouTube TV no long working on Roku 3800R Sticks

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Try:

1) Network connection reset (Settings/System/Advanced system settings)

2) Change theme to Roku default (Settings/Theme/Theme packs/Roku default)

3) Change screensaver to Roku clock (Settings/Theme/Screensavers)

4) Check for updates (Settings/System/System updates/Check now)

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tvman1
Level 8

Re: YouTube and YouTube TV no long working on Roku 3800R Sticks

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It worked!  Thank you very much!  We love the Aquatic Life Screensaver, so after doing the Default Theme and The Clock, we decided to change the screensaver back to Aquatic Life, and it still worked! Thanks again!!!!

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2 REPLIES 2\
StreamerUser
Level 20

Re: YouTube and YouTube TV no long working on Roku 3800R Sticks

Jump to solution

Try:

1) Network connection reset (Settings/System/Advanced system settings)

2) Change theme to Roku default (Settings/Theme/Theme packs/Roku default)

3) Change screensaver to Roku clock (Settings/Theme/Screensavers)

4) Check for updates (Settings/System/System updates/Check now)

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tvman1
Level 8

Re: YouTube and YouTube TV no long working on Roku 3800R Sticks

Jump to solution

It worked!  Thank you very much!  We love the Aquatic Life Screensaver, so after doing the Default Theme and The Clock, we decided to change the screensaver back to Aquatic Life, and it still worked! Thanks again!!!!

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