Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Aoielf
Level 7

YouTube TV progression bar won't go away

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While watching anything through our YouTube TV app on our Roku, The bottom progression bar that shows how far you are on the show on the title the show will not go away. We try to hit the up and down arrows and I might go away for a split second but will pop back up. I did remove the app and redownloaded it and this did not fix the issue. We are experiencing this on our Roku that's probably five or six years old now. Is there a known compatibility issue? Has anybody had this issue and been able to fix it?

1 Solution

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RokuDanny-R
Roku Employee
Roku Employee

Re: YouTube TV progression bar won't go away

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@Aoielf 

Thanks for the post.

When removing a channel, make sure that you restart your device before adding it back again. 

Have you made sure that your arrow buttons are not stuck by any chance?

If the issue remains unresolved, I'd recommend reaching out to YouTube TV directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the YouTube TV channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://support.google.com/youtubetv/?hl=en#topic=7071745

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: YouTube TV progression bar won't go away

Jump to solution

@Aoielf 

Thanks for the post.

When removing a channel, make sure that you restart your device before adding it back again. 

Have you made sure that your arrow buttons are not stuck by any chance?

If the issue remains unresolved, I'd recommend reaching out to YouTube TV directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on the YouTube TV channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

You can reach them here: https://support.google.com/youtubetv/?hl=en#topic=7071745

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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