Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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Chriscmm
Binge Watcher

Re: YouTube TV app freezing after latest OS update

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Seems to be fixed this morning while streaming through my TCL Roku TV. 
Issue hasn't appeared. 

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Daffyg
Newbie

Roku 10.5 update freezes YouTube Tav

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Latest 10.5 update impacts YouTube TV and freezes it after 8-10mins. Most annoying and reading and has happened everyday since update and there is no way to roll back update without factory default.

This needs to be fixed. I value Youtube TV more then Roku and will move to chromecast to avoid Roku if needed.

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Carlking2ck
Binge Watcher

Re: YouTube TV app freezing after latest OS update

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I had my Hisense Roku TV freeze earlier this morning .  I left it on snd sitting tuned to the channel it froze on, and as others also reported it unfroze after a bit.  I fast forwarded it at that time and still working.

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peacefulkancer
Binge Watcher

Re: YouTube TV app freezing after latest OS update

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Still freezing for me. Does not always "thaw" for me.

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UltraUserRVA
Binge Watcher

Re: YouTube TV app freezing after latest OS update

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I'm still not convinced it's not BOTH a Roku and YouTubeTV problem. I would urge you all to report the problem to Roku via their customer feedback site (which is clunky at best... I ended up chatting with a guy named Venkat yesterday who elevated my case to the engineers, so I now have a case id no. to reference) and to YouTubeTV, which you can access through the app. The more people who do both, the more attention it's likely to get.

Thanks.

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BL1
Reel Rookie

Re: YouTube TV app freezing after latest OS update

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I'm having the same issue, and the time frame is exactly the same.

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TarHeelBob
Binge Watcher

Re: YouTube TV app freezing after latest OS update

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My Roku TCL continues to show the problem. So many variations of this issue makes it difficult to pin down exactly what the problem is. 

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tarheelfob
Binge Watcher

Re: YouTube TV app freezing after latest OS update

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I also chatted with YTTV rep. They are aware of the issue. I did get credit for a week plus an additional free week (pushed back billing cycle). I think that’s what was said. In any case, contact YTTV and let them know and get your credit. Unless if you’re a Boilermaker! Darn your BB team for yesterday!

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samjax10
Newbie

Re: YouTube TV app freezing after latest OS update

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Same exact problem! 

 

 

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rtcompt
Reel Rookie

Re: YouTube TV app freezing after latest OS update

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I have the same problem.  I also have an Apple TV, for which there is also a YouTube TV app.  Accessing YouTube TV via Apple TV seems to solve the problem of freezing.

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