Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Waguih
Level 8

YouTube TV not in Roku TV Providers list.

Hi,

I have 5 Roku Ultra HD, 4K, HDR devices, 4 of them can locate the YouTube TV provider in the Roku list, but the one I just purchased this past week cannot, so I’m stuck not being able to complete the activation. 

Please advise. 
Thanks. 

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4 Replies
RokuDanny-R
Roku Employee
Roku Employee

Re: YouTube TV not in Roku TV Providers list.

@Waguih 

Thanks for the post.

Have you tried skipping that step to try to finish your Roku device setup?

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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mjschmitt4923
Level 7

Re: YouTube TV not in Roku TV Providers list.

I am setting up and moving several Roku devices.  Several of them show the YouTube TV Channel, but one of them does not and cannot find it.  How do I add it to the device?  It is installed on my account, but the search function does not recognize YouTube TV.

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RokuDanny-R
Roku Employee
Roku Employee

Re: YouTube TV not in Roku TV Providers list.

@mjschmitt4923 

Thanks for the inquiry.

What Roku model number is the device that is not finding Youtube TV? It's possible that the device is not supported by the channel.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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mjschmitt4923
Level 7

Re: YouTube TV not in Roku TV Providers list.

Thank you for the response.  That was the problem.  I needed to update the equipment.  

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