Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 10

YouTube TV crashes on Roku only!

A lot of times when I go to live TV and select a channel, I get a blank screen. I have to go back to the Roku home screen and go back in and try again. Multiple times!

Another issue...when watching video on demand after some commercials, the YouTube TV app freezes up. Again, I have to press the Home button to get out. 

This doesn’t happen on my Fire stick. It only happens on my Roku Streaming Stick +, and my TCL Roku tv. 

This appears to be a Roku issue. 

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4 Replies
Level 7

Re: YouTube TV crashes on Roku only!

Exact same issues, only on Roku. Works fine on Firestick. But I have a Roku TV and would be nice to just use Roku. 

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Level 7

Re: YouTube TV crashes on Roku only!

No answers on this huh? I have the exact same problem, only with Youtube TV app on my Roku TV. (Roku Ultra box never had this problem). 

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Level 7

Re: YouTube TV crashes on Roku only!

This just happened to me, too. I have a TCL Roku TV and have had it for the past 3 months with no issues. I have used YouTube TV without issues for 3 weeks and today, suddenly, I can't watch live TV nor on demand. The YouTube TV app works on my Roku Express in the living room, but not on my TCL Roku TV in my bedroom. I tried uninstalling and reinstalling the app. No change. WTH?

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Roku Employee
Roku Employee

Re: YouTube TV crashes on Roku only!

@electro07 

Thanks for the post.

When removing the channel, please make sure to restart your Roku TV before adding the channel back again.

Please keep us posted.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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