Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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deafbowtie
Channel Surfer

Re: YouTube TV & Closed Captions

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For many channels, closed captions can be activated from the settings of your Roku device.
  1. Press the Home button. on your Roku remote.
  2. Scroll up or down and select Settings.
  3. To open the captions menu, select Accessibility. ...
  4. Select Captions mode and choose when captions appear.
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lalong
Newbie

Re: YouTube TV & Closed Captions

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After pausing, the Roku UP arrow worked for me to get to the settings options and then RIGHT arrow to the Captions option and OK to get in.  Then UP arrow to the Captions Off setting, LEFT arrow to the screen and OK.

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Lee1942
Reel Rookie

Re: YouTube TV & Closed Captions

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THank you.  Yes, that works and is how I've been accessing CC for most Subscription videos I follow. However, there are some videos that do not offer CC.  Why is that, do you have any idea?  Also, every time I watch one of my subscription videos, I have to reinstall CC every single time I open another one.  Just curious why this is.  I have one subscription that does continue CC's with each episode, but it is the only one out of dozens.

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BoggyMan
Reel Rookie

Re: YouTube TV & Closed Captions

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I don't think you understood me. Youtube doesn't respect MY settings as a viewer, not the content creator. I set my preference NOT to see CC even when the video provides them. CC is supposed to be an OPTION not a REQUIREMENT for the viewer. My global settings say DO NOT SHOW CC, and yet, they are ignored from update to update. 

It is clearly a bug. The CC's show so I exit the video, return back, and they disappear without any of my other input. For some reason, the Youtube developers don't do ANY BASIC debugging. This should not be difficult especially when people have been complaining about it for years now.  

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Re: YouTube TV & Closed Captions

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@Rouge2017 Bless you for this! I couldn't figure out how to set this up! The solution seems illogical in that it involves accessing options that appear to be associated with only one program -- yet it's applied universally. 

Thank you!

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eshubym
Newbie

Re: YouTube TV & Closed Captions

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Thank you so much. Don't know how it got turned on, but glad it is off now.

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KB1000
Newbie

Re: YouTube TV & Closed Captions

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This solution is fine but has anyone figured out how to keep closed captioning on continuously? I’ve been employing this route for some time but you have to do this for every single video you watch (imagine using auto play - agh!). I don’t understand why there isn’t a toggle for “always show closed captions.” Anyone find anything like this?

Neeka
Binge Watcher

Re: YouTube TV & Closed Captions

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HI, I did what you suggest and the cc option is on "off" in the settings. I have tried every what I can find to turn them "on" with no luck. Can you help me figure this out?

 

TY

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Ginabell694
Channel Surfer

Re: YouTube TV & Closed Captions

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Option is now gone since a change was made and they added a speed button.

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Neeka
Binge Watcher

Re: YouTube TV & Closed Captions

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OK I guess I need to look up what a "speed button" is? TY

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