Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

YouTube TV Pause Issue

While using the YouTube TV app, if I've had a show paused for X amount of time, Roku's screensaver will kick in. When I eventually hit play, the paused show won't start from where I left off, but rather I will be redirected back to the Roku home screen. This didn't used to happen and it's pretty frustrating. Is this happening to anyone else and/or does anyone have a solution? Thank you.

7 Replies
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Level 12

Re: YouTube TV Pause Issue

Testing this I discovered that using some of the "built-in" screensavers resulted in the dysfunctional behavior you described (and worse, it would attempt to install random channels as well after returning to Home) after pushing play/pause.

The following screensavers exhibited the Home/loading other app behavior upon pressing the PLAY/PAUSE button when activated:

Don't use:  Roku City Stroll/Movie Magic, Roku Space, Roku Western, Roku Kids, Roku Nautical, Roku Jungle

The following screensavers functioned normally upon pressing the  PLAY/PAUSE button when activated:

Use:  Roku Digital Clock, Roku Analog Clock, Roku 4K Screensaver, Star Trek Theme Screensaver, Roku Skyline, Roku Aquatic Life (both versions), Roku Logo Rain

(Roku Mobile Screensaver simply locked the Roku up entirely when previewed/set)

So, for now, use a screensaver listed in the second group.

As well, please fill out a bug report:

https://support.roku.com/contactus/contact-options

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Level 8

Re: YouTube TV Pause Issue

I'm having the same problem all of a sudden. Were you able to fix it?

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Level 7

Re: YouTube TV Pause Issue

thanks, man, will try this. My roku tv is just on default settings but this issue of pause cancelling out to home THEN trying to install channels I don't want is quite annoying.

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Level 18

Re: YouTube TV Pause Issue

Never use Play/Pause or OK to dismiss a screensaver.

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Level 7

Re: YouTube TV Pause Issue

I had my roku tv on default settings and this was getting very annoying since the last update.  I don't even remember any screen saver, it just goes black. Well I set the digital clock screen saver, found under "settings\system settings\screensaver."  The next time I came back after neglecting it for a few minutes, it just went right back to paused video when I operated the remote.  Thanks, I hope it stays working.  It really seemed like they were just pushing subscription channels at me.

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Level 8

Re: YouTube TV Pause Issue

Thanks. I changed my screensaver to the digital clock.  Fixed the problem! Now when I pause and then press play it goes right back to where I left off my show.

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Level 7

Re: YouTube TV Pause Issue

It’s also started about a month ago for me,have you removed it?

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