Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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cr8fusa
Level 9

Re: YouTube TV Freezes on Ad Playback

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Plus no sports and they are one reason I liked them. Car insurance is giving money back, they should too.

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DJI
Level 9

Re: YouTube TV Freezes on Ad Playback

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Oh **bleep**... $64.99 and I'm out as well. Spectrum's streaming app for the Roku works pretty well, and its a steal at 24.99/month. 

pdxster
Level 9

Re: YouTube TV Freezes on Ad Playback

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Well my billing cycle is up in a few days so I just canceled YTTV, At least I won't have to worry about the VOD hanging up on commercials!! Spectrum isn't in my area so trying out Philo.

dfs
Level 8

Re: YouTube TV Freezes on Ad Playback

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Changing from auto-detect to 1080 seems to have done the trick for me.

F1inBisbee
Level 7

Re: YouTube TV Freezes on Ad Playback

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The only solution I found is to stop using roku for youtube.   It's a disaster of commercials and freezing ads.  I mean, forget it!   Until roku rolls out an ad blocker,  it's totally useless for youtube.    

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davidcjones213
Level 7

Re: YouTube TV Freezes on Ad Playback

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This worked for me and have had no problems in 2 months. I passed it along to Roku support. The solution is to simply go to Settings in Roku, go to Display Type, and change it from Auto-Detect to 1080 or 720, whatever fits your TV. (Then re-start the device, although I’m not sure this step is necessary.) Now it should properly go back to the On Demand show after the commercials. It was a commenter in Reddit where  this solution was found, although his Roku menu directions were a bit off - at least for my Roku. He theorized that Roku seems to get confused as to the picture resolution of the commercials vs the show and can’t find its way back to the show when it’s in Auto-Detect. Curious if this fixes it for others.

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popcornlewis
Level 7

Re: YouTube TV Freezes on Ad Playback

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This did not work for me.  Still having the problem.  It typically happens at the last "commercial break."  Incredibly annoying!

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popcornlewis
Level 7

Re: YouTube TV Freezes on Ad Playback

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Yeah, this did not solve anything.  Please fix this!  YouTube TV works on computer/ipad/etc.

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RokuDanny-R
Roku Employee
Roku Employee

Re: YouTube TV Freezes on Ad Playback

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@popcornlewis 

Thanks for the post.

If you haven't already, try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. 

Please keep us posted what you find out.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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anesbitt
Level 7

Re: YouTube TV Freezes on Ad Playback

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Danny: 

I just tried that fix and then got a round of ads, blank screen for 10 seconds, then another round of ads. 

Is there any fix to this issue? It's so annoying and I want out of Roku if there isn't a fix. Every show on demand is unwatchable now. 

Thanks for any help.