Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
When I watch a VOD episode on YouTube TV, the show contains ads that I cannot fast forward... usually 6-7 of them. Over half the time, the stream freezes at a black screen when the last ad finishes. The only way I have found to correct the problem is to reboot the app and restart the show where I left off. However, when the next commercial breaks comes, I will probably end up in the same freeze-reboot loop again. Any thoughts?
I like YouTube TV better than Hulu, but might have to switch back if this doesn’t get figured out. YouTube TV is the only app with this problem.
If you haven't already, try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more. This should resolve the issue now, but please us posted if you are still experiencing the issue.
I'm also experiencing this. It makes VOD playback almost impossible. I've contacted them for help, but it was pretty much worthless (reinstall the app, restart, etc.). After nothing helped, I was told my problem was "relayed to the team". I really hope this gets resolved. YTTV seems like the best of the streamers, but this is a huge problem.
Ditto. Express being used. Freezes during ads. Won't forIf ward thru ads. Tried not forwarding, it still eventually freezes. If no response fro "ROKU" I will return it an shop for some other soon, repeat soon.