Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I contacted ROKU support and sent the technique for creating the error and also a short video showing the steps and error. Here's what I received as an answer. My last "black hole" question has not been answered.
Same issue for me happening over the past 5-6 months. I have gigabit internet & Asus RT88u router, speed test shows +400 mbps down and +45ish mbps up. So speed is not the issue. When I follow the steps in one of the first posts it fails every time. Same failure on 2 roku ultra 4ks and one tcl roku tv. Looking forward to a resolution
This happens to me daily for at least 6 months on my ultra. I have lots of subscriptions and scroll through them frequently to look for new content. I’ve about had it and ready to toss my Roku out the door each time I get this error message. I’ve started to use my Apple just because of this issue but I like the Roku interface and remote so much better I hope this eventually gets fixed.
@drawde I hear you on wanting to throw out the device. I'm beginning to look for alternatives too.
I hear Google is developing a device, which is why they may not be motivated to fix any bugs on the ROKU platform.
To avoid the error sometimes I begin to view new content on my Mac or PC laptop and then go to the History section on ROKU to find them and play them on the big screen. Kind of a pain, but going the History doesn't seem to trigger the bug as it does on Subscriptions.