Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I had the same problem. Roku kept telling me it wasn't their problem. YouTube responded that their engineers had traced the problem to Roku. I tried on several occasions talking with Roku agent and got no help and I continue to have this problem today. They just don't care. They just want you to buy their devices with no support or corrective action. I believe YouTube over Ruku because the Roku agent refused to escalate the problem to their engineers.
I hadn't heard that before, that there was a finger-pointing war between the two sides. Maybe there is some sense in which both sides are correct as is sometimes the case. Like, side A insists on using the new version of some protocol, and side B hasn't implemented that protocol correctly and says everything would be fine if side A simply went back to the old version.
I wonder if it's possible to tell one's Roku to go back to a prior update version of a specific channel. Maybe the channel would work if one were able to roll back to whatever software version of the channel was there before this problem started happening. Are tests like that possible on a Roku via some kind of advanced menu or command line access? Of course, it's possible that the issue is coming from some issue orthogonal to channel version and that backdating the channel software wouldn't help.
This has happened before with Spotify on Roku. Neither side would do a thing, then the app became all but unuseable until a considerable time later it was updated. It's still not great unless you use a phone to control it.
Seems to me like BOTH Teams - ROKU & YouTube - should be looking at their code to see where the error-string text is originating, and what condition(s) can cause it to be emitted.
Until proven otherwise I blame Google/YouTube because it's more likely G/YT coder(s) did a bad Copy & Paste out of some Apple or Play Station app and put it into the YouTube channel code built for ROKU.
ATTENTION YOUTUBE/GOOGLE: I would never consider signing up for YouTubeTV until the YouTube Channel on ROKU issue has been fixed.
I've only had the YouTube problem on one video the past few weeks, so maybe they're working on it, the interface for YouTube tv can be a bit laggy sometimes, but i haven't noticed any other problems with it (although i don't watch that much).