Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

YouTube Channel doesn’t load on Roku Express 3930 - makes Roku reset

Youtube channel doesn’t loads in Roku, and make Roku resetting after clicking on channel.

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3 Replies
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Level 18

Re: Youtube Channel doesn’t loads in Roku and makes Roku reset

Have you tried removing and reinstalling the channel?

1. Remove the channel.

2. Restart your Roku. DON'T SKIP THIS STEP, as it assures all vestiges of the channel are removed from the Roku.

3. Re-install the channel.
  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 7

Re: Youtube Channel doesn’t loads in Roku and makes Roku reset

Yeah, tried that and nothing. Is this an issue related to Roku Express?

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Level 19

Re: Youtube Channel doesn’t loads in Roku and makes Roku reset

@justpablo91 Thanks for letting us know about the issue you were seeing. The team has investigated, and we believe the issue should now be resolved after a system update. 

Please visit Settings>System>System update>Check now and run a system update. You may also need to try restarting your device, then checking for a system update once more. Then, try loading YouTube once again. 

Please let us know if this helps resolve the issue you were seeing. 

 

Thanks,

Tanner

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