Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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JamesB1220
Level 8

Peacock TV doesn't appear on my Roku

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I added the Peacock TV channel from here on the website, but it doesn't appear on my Roku. It shows on here that I have it installed, but it's no where to be found. I've tried rebooting the Roku several times, but still nothing. 

renojim
Community Streaming Expert

Re: Peacock TV doesn't appear on my Roku

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If it doesn't appear then your Roku probably doesn't support it.  Not all devices support all channels.  What's the model number from Settings->System->About?

Roku Community Streaming Expert

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JamesB1220
Level 8

Re: Peacock TV doesn't appear on my Roku

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Roku 1

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Unknown24
Level 7

Re: Peacock TV doesn't appear on my Roku

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Do you know if 3500X Roku stick supports it?

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StreamerUser
Level 20

Re: Peacock TV doesn't appear on my Roku

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Neither the Roku 1 nor the 3500 supports it:

https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

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dtshifter
Level 8

Peacock app not available on my Roku Express but is on my Ultra

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Does anyone else have the issue where Peacock is not available on older or less expensive Roku devices?

dtshifter of PA
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treagle
Level 8

Re: peacock not showing up on my ROKU SE

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I have an Express+ 3710 and still no Peacock.  This is the response I got in a live chat about Peacock's availability on my model  "I apologize for the inconvenience, we are winding our flock and our technical team is working on it. As of now its not supported but we hope it will also support soon."  So we'll see.

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Ladyjanelilly
Level 7

I have Peacocktv on the

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How come I can get Peacock TV on the newer version of Roku but not on a Roku that is two years old? That's some bs. 

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makaiguy
Community Streaming Expert

Re: I have Peacocktv on the

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@Ladyjanelilly wrote:

How come I can get Peacock TV on the newer version of Roku but not on a Roku that is two years old? That's some bs. 


Roku compatibility is determined by the creators of the channel app, in this case NBC.  Take your complaint to them.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
Kmags
Level 7

Need upgraded Roku stick to access Peacock tv?

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I have the classic purple Roku stick. Do I need to get a new Roku stick in order to stream Peacock tv? I added Peacock tv to my channel in my Roku account, but it doesn't show up on my TV and not in my Streaming Channel store.