Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I've added Peacock to one device, and in my Roku account it shows that the app is installed, but it is not showing up in my app list on my Roku Express. Also not showing up in the channel store, new and notable, and it does not appear to be searchable. Is Peacock limited to a software version or specific devices. Thanks.
"Roku Express" doesn't give enough information. Roku has reused the Express name for several models, so the model NUMBER is needed. Find this via Settings > System > About, then consult the list of devices supported by Peacock, posted in this thread several posts before yours.
Roku Community Streaming Expert I am not a Roku employee, only a user like you. Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600
If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
It's possible they may not be supporting older models. I have a 3900 and Roku 4 and it's available on both. NBC will need to come up with a list of supported models, similar to what Disney and others have to do.
Pay attention to your model number, not just your device name such as Roku SE , 3, or 4. It may be because of the architecture of the channel, but some older models may not ever be able compatible with these new streaming apps, and users may have to purchase a new device if they want these new streaming apps.
Channels added via the website don't show up immediately. You either have to wait a day, reboot, or check for updates on each device.
Check the channel store on your device, not on the website. I went on the streaming channels on my device right after I got the email on Monday that Peacock TV was available, by going to to featured or new and notable and the app was there. immediately. And I was able to go on, create the account and sign in and I've been watching Peacock TV for two days now.