Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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renojim
Community Streaming Expert

Re: peacock not showing up on my ROKU SE

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Channels added via the website don't show up immediately.  You either have to wait a day, reboot, or check for updates on each device.

Roku Community Streaming Expert

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rose1
Level 7

Re: peacock not showing up on my ROKU SE

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It on mine. I cannot not get it to stream. Did you go to your account and add it?

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rose1
Level 7

Re: peacock not showing up on my ROKU SE

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I have A vizio and a update to date Roku. Still will not stream

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mas223
Level 7

Cannot Install Peacock on a ROKU unit but can install on 2 other ROKUs

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I installed the new Peacock App on 2 ROKU units in the house with no problems. I could not find Peacock as a possible selection on the third ROKU unit serial# 2LA54M185744

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renojim
Community Streaming Expert

Re: Cannot Install Peacock on a ROKU unit but can install on 2 other ROKUs

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The 3500 stick probably doesn't support it.  Not all devices support all channels and the 3500 is quite old.

Roku Community Streaming Expert

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kytourguy
Level 8

Where's Peacock?

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Both Peacock and Roku say that the Peacock Channel is now available on Roku players.  I have 2 different models and neither will access the Peacock Channel.  Yes, I've done software updates and done restarts on both.  Any suggestions?

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SteveMac
Level 7

Re: Peacock TV

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I have a Roku express and I'm  having the same issue.  I have Software version 9.3.0 build 4194

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andyross
Level 16

Re: Peacock TV

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Only newer Roku's are supported:

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

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andyross
Level 16

Re: Where's Peacock?

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What model do you have and is it supported?

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

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andyross
Level 16

Re: Cannot Install Peacock on a ROKU unit but can install on 2 other ROKUs

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This is the supported list:

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

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