Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Re: You can now add Peacock to Roku

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https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Check which version of Roku 2 you have.  It says 4210X model only.  My device is not compatible.


@samk1 wrote:

Just installed Peacock via Roku account but it's not listed on my Home channels.  Do I have to wait for awhile for it to show up or is my device too old (it's a Roku 2)?


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Level 18

Re: You can now add Peacock to Roku

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@andyross wrote:

Don't forget that Peacock does have a truly free tier. It just doesn't have as many titles available.


Good point.  I completely forgot Peacock has a free tIer.  I've edited my first post accordingly.

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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Level 12

Re: You can now add Peacock to Roku

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That's how I have Peacock: I'm an Xfinity user. And I've had it awhile with a Flex box Comcast provides.

You can also pay 5.00 a month for commercial-free Premium. Well worth the price.

I haven't yet installed it on my Roku Ultra. Hopefully today. When I do, I'll post a note if it shows up on that device.

0 Kudos
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Level 7

Re: peacock not showing up on my ROKU SE

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Same issue.

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Level 7

Re: peacock not showing up on my ROKU SE

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Same issue

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Level 15

Re: peacock not showing up on my ROKU SE

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It's possible they may not be supporting older models. I have a 3900 and Roku 4 and it's available on both. NBC will need to come up with a list of supported models, similar to what Disney and others have to do.

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Level 15

Re: peacock not showing up on my ROKU SE

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There is a list available here:

https://www.peacocktv.com/help/article/what-devices-and-platforms-are-supported-by-peacock

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

View solution in original post

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Level 7

Re: You can now add Peacock to Roku

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Here's the list of Peacock compatible Roku's as of 9/22/20. My 2400x was not compatible. New one on order.

Roku:
Roku 2 (4210X model only)
Roku 3 & 4 (model 4200X or later)
Roku Streaming Stick (model 3600X or later)
Roku Express/Express+ (model 3900X or later)
Roku Premiere/Premiere+ (model 3920X or later)
Roku Ultra/Ultra LT (model 4640X or later) 
Roku TV and Smart Soundbar (model 5000X or later)

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Level 7

Re: peacock not showing up on my ROKU SE

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Same here - showing as installed in my account at roku.com, but it's now showing up in my channels on either my Roku Express or my Roku streaming stick.

 

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Level 7

Peacock TV device availability?

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I have Roku Express+. The Peacock TV isn't showing up on my Roku, even though I know Peacock is now available on Roku and other Roku devices already have it. Does any one know why ?