Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Re: peacock not showing up on my ROKU SE

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Having same issue.  Roku 2720x.  

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Level 8

Re: peacock not showing up on my ROKU SE

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Same issue here with my 3700X - Roku Express

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Re: peacock not showing up on my ROKU SE

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Same issue 

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Level 11

Re: peacock not showing up on my ROKU SE

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@CJred wrote:

After the announcement of Peacock to Roku, i got a notification from Peacock that its now available on ROKU however when I search for it in my roku app, i don't see it. I have updated by app today 09-21-2020. can someone advise, how to get this?


Go to your streaming channels in the channel store > featured or new and notable and add the channel.

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Level 8

Re: peacock not showing up on my ROKU SE

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Have you tried adding it manually as you would a hidden private channel? Code is PEACOCK.

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Level 7

Re: peacock not showing up on my ROKU SE

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Yes and Roku.com says it is installed. My model # is 3710X Roku Express+

Software version 9.3.0 build 4194-28

I've updated and restarted multiple times and even unplugged it once, nothing. I've had Rokus for a few years and never had this problem. 

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Re: You can now add Peacock to Roku

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I have Model 3710X and Peacock TV is not showing up for me either since I subscribed. 


@samk1 wrote:

Just installed Peacock via Roku account but it's not listed on my Home channels.  Do I have to wait for awhile for it to show up or is my device too old (it's a Roku 2)?


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Level 12

Re: You can now add Peacock to Roku

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@andyross wrote:

Don't forget that Peacock does have a truly free tier. It just doesn't have as many titles available.


Also note that if you have Xfinity internet you can link the accounts and get the premium level free.  (Just in case you aren't the primary owner of the xfinity account and haven't seen the ton of email they've sent about it.)

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Level 7

Re: peacock not showing up on my ROKU SE

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I’m having the same issue. It says it’s installed but not visible on my home screen.

I’ve updated and restarted Roku but I can’t get this channel to show up.

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Level 7

Re: peacock not showing up on my ROKU SE

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Yes, I tried manually----doesn't show up.