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MelodyB1
Level 7
‎03-07-2020 10:34 PM

You Tube TV does not start streaming on Roku Ultra after membership set up

We just purchased a new Roku Ultra last night and installed You Tube TV.  Tonight we tried to setup the You Tube TV app and I even went online to You Tube TV and signed in to start a subscription, which I did.  Even though You Tube TV told me we were set up our Roku keeps trying to get us to start the subscription (free trial) and keeps giving a code.  We cannot start the You Tube TV stream and I cannot find anything on the website where you click to start it.  Any one else have this problem?  If so, were you able to get it resolved?  If you did, what did you do?  Any help will be appreciated. This is very frustrating.  No problems with any other streaming service.  Thank you!

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makaiguy
Community Streaming Expert
‎03-09-2020 05:34 AM

Re: You Tube TV does not start streaming on Roku Ultra after membership set up

I don't have Youtube TV so I can't give specifics. Look for a Settings, Options, or something similar menu link that will give you the option to log into your existing account.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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