Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Xfinity stream roku 3810R - will it work or do I need 3810X?

I want to be able to use Xfinity stream app on my Roku. Xfinity says only Streaming stick+ Model 3810X is supported. However, I can only find 3810R for purchase Will 3810R work with the Xfinity streaming app?

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Level 19

Re: Xfinity stream roku 3810R - will it work or do I need 3810X?

There is no operational difference between the two.  See this existing thread:
https://community.roku.com/t5/Roku-Device-Features-Settings-Updates/differences-between-3810R-and-38...

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi - JVC EM37T
  • TCL Roku TV 43S425/C107X, Ser X000001R60KV, wifi
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