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Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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ahart1066
Level 7
2 weeks ago

Xfinity stream roku 3810R - will it work or do I need 3810X?

I want to be able to use Xfinity stream app on my Roku. Xfinity says only Streaming stick+ Model 3810X is supported. However, I can only find 3810R for purchase Will 3810R work with the Xfinity streaming app?

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makaiguy
Level 16
2 weeks ago

Re: Xfinity stream roku 3810R - will it work or do I need 3810X?

There is no operational difference between the two.  See this existing thread:
https://community.roku.com/t5/Roku-Device-Features-Settings-Updates/differences-between-3810R-and-38...

  • Roku Streaming Stick +, 3810X, Ser YH0059427035, wifi LivRm - Samsung UN55ES6100
  • Roku Streaming Stick, 3600X, Ser 5S56D8240827, wifi BedRm - JVC EM37T
  • Roku 3, 4200X, Ser 4124C7087583, wifi GstRm - Sanyo DP26640
  • Roku 2 XD, 3050X (collecting dust in a drawer)
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