Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Xfinity channels no longer available- Help!

Trying to use my Roku to stream xfinity beta, and yesterday most of my channels are no longer available. When you click on them using the guide they say you must subscribe. All of my other apps are working, and a few of the channels still work, but a majority that we do watch are no longer available using the Roku. On the TV box they are available.

We have tried restarting the router, restarting the Rokus, removing the channel, and re-authorizing the TV none of which have worked. We did the formatting to do HD preferred, or any available with no change. 

Any insight would be appreciated!!! 

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Level 7

Re: Xfinity channels no longer available- Help!

I hope this experience helps/answers your question: I learned today I cannot use my TV services at another home's TV using Roku.  Not cool Comcast/Xfinity.

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