Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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JPD
Newbie

Xfinity app no channels showong

There are certainly no channels available on my Xfinity app. I contacted Xfinity and the problem is not with them. I get error code TVAPP-00500

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2 REPLIES 2
DBDukes
Community Streaming Expert

Re: Xfinity app no channels showong

@JPD 

Sometimes the Xfinity Stream app acts up. My mother had that issue on occasion, but not a lot.

  1. Remove the app
  2. Reboot the Roku
  3. Reinstall the app

All three steps, in that order. Then see if it works as expected.

DBDukes
Roku Community Streaming Expert
Note: I am not a Roku employee.

If this post solves your problem please help others find this answer and click "Accept as Solution."

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Mare827
Newbie

Re: Xfinity app no channels showong

It worked! Thanks

 

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