Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Xfinity Stream Beta 2 rooms

I have 2 roukus in 2 different rooms in the same house. Xfinity stream beta works in 1 room and not the other. The non working room asks me to sign in, accepts the code and the states “welcome this device can only access xfinity stream on your in home xfinity wifi.... both rokus are hooked up to the same wifi

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Level 15

Re: Xfinity Stream Beta 2 rooms

Did you verify on the system network screen that the problem one actually is on the same network as the one that works? And is that a private network, and not one of the open ones like xfinitywifi?

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Level 7

Re: Xfinity Stream Beta 2 rooms

Same network

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