Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Robiniori
Level 7

Wrong time zone! Very irritated

HELP! My Roku devices (on 2 TVs) have switched to Mountain time. I am very angry! What is going on? Need customer support of some kind from ROKU now. 

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2 REPLIES 2\
StreamerUser
Community Streaming Expert

Re: Wrong time zone! Very irritated

Go to Settings/System/Time/Time Zone/Set manually and choose the time zone/correct time etc.

StreamerUser
Roku Community Streaming Expert

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atc98092
Community Streaming Expert

Re: Wrong time zone! Very irritated

As to why it happened, it's not the fault of your Roku. It gathers its time zone location based on where your public IP address registers as. Many ISPs do not have their Internet gateway located where you are located. My employer (the US Government) has a single Internet gateway for the entire country. I get all kinds of web ads wanting to make me shop in Oklahoma City, and I'm in the Seattle area. Your ISP probably moved their gateway, or perhaps a local one was taken offline for some reason and you were routed to a different one. The suggestion from @StreamerUser tells the Roku to ignore the public info and to use the internet setting. 

Dan

Roku Community Streaming Expert

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I am not a Roku employee, just another user.
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