Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Developit
Level 7

Wrong search results on shown on Roku

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When I search Drop-dead gorgeous from 1999, from Roku home screen search and check the results it shows as if it can be watched through Netflix but it is not available on Netflix now

When i search Dinner rush shows from Roku search it shows as if it can be played from Amazon but it is actually playing Sicilian ( A different Movie ) 

Please correct the search results from the Roku results

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1 Solution

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RokuDanny-R
Roku Employee
Roku Employee

Re: Wrong search results on shown on Roku

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@Developit 

Thanks for the post.

I have passed along your concerns to the appropriate team.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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RokuDanny-R
Roku Employee
Roku Employee

Re: Wrong search results on shown on Roku

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@Developit 

Thanks for the post.

I have passed along your concerns to the appropriate team.


Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

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Desiranna
Level 7

Re: Wrong search results on shown on Roku

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And yet 5 months later it's still saying it's available but when you click on it to watch, it takes you to another similar movie. Victim of Beauty.

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RokuDanny-R
Roku Employee
Roku Employee

Re: Wrong search results on shown on Roku

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@Desiranna 

Thanks for the post.

Can you please clarify the issue you are experiencing? What title are searching and how are you searching for the title?

With more information we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
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