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LuluBrooks
Newbie

Wrong movie plays - Black Site 2021

Black Site 2021 description, cast, production co, director, image listed in movies, but this plays some movie from about 2009 with the same title.  Roku needs to pay better attention to listings. Unless, perhaps, they plan to bait and switch on purpose!  Very disappointing as a loyal Roku device customer.

4 REPLIES 4
RokuMary-F
Community Moderator
Community Moderator

Re: Wrong movie plays - Black Site 2021

Hi @LuluBrooks,

Thanks for bringing this to our attention at Roku Community! 

What channel are you trying to load this content from? What are you seeing on screen? Can you provide a screenshot of the content?

Once we have this information, we will be able to investigate further.


Best regards,
Mary

0 Kudos
erk2
Newbie

Re: Wrong movie plays - Black Site 2021

Same here. Wrong movie. Trying to load 2022 black site movie and some other prison type movie shows up. Terrible picture and completely wrong cast. 

0 Kudos
RokuMary-F
Community Moderator
Community Moderator

Re: Wrong movie plays - Black Site 2021

Hi @erk2,

Thanks for bringing this to our attention at Roku Community!

I have passed along the information to the Roku channel team for further review. We'll get back to you once we have an update available I'll be sure to let the Community know.

We appreciate your patience for the time being.


Best regards,
Mary

0 Kudos
storkdok
Newbie

Re: Wrong movie plays - Black Site 2021

The wrong movie is still playing. How many months does this take to fix?

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