Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
Having the same shuttering issue on TCL Roku 65” 4K tv, however on my 50” Roku 4K ONN tv (much cheaper tv) it streams it fine in HDR. What gives? I ended up plugging a firetv stick into my TCL Roku tv so I could watch it without the stutter.
We have a TCL tv, same issue with trying to play WW84. I can watch anything else via HBOMax, including the separate preview showing the first few minutes of the opening of WW84 without any issues. It's just when I try to watch the WW84 movie, the picture is jittery/skipping frames. The audio is good and in sync. I ended up having to access the movie via the HBOMax app on my Android phone and Chromecast it to my TCL tv and it plays fine.
WW84 isn't working with my brand new 55" TCL series 5. Tried reaching out to HBOMax tech support and got the script; verify firmware is the latest, update app, recycle power. My internet tests OK as well. No resolution. Thinking about returning this roku TV.