Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 8

Re: Wonder Woman 1984 full movie, jittery playback issue

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With Airplay, my 8 series says Dolby Vision but my receiver just shows DD+ not Atmos, others getting Atmos with AirPlay? (and yes I have an Atmos setup). 

Level 7

Re: Wonder Woman 1984 full movie, jittery playback issue

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Same issue here, but it was only jittery during the opening scene. After that, it smoothed out.

Level 7

Re: Wonder Woman 1984 full movie, jittery playback issue

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Same jittery problem. WW84 only. All else fine. TCL Roku Series 5. Bought TV 6 months ago.

Re: Wonder Woman 1984 full movie, jittery playback issue

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All titles on hbo max work but WW84 causes the picture to blink on and off. I have to reset my roku soundbar everytime i try to watch it. Ive tried to watch it over 20 times with the same result. Wth?

Level 7

Re: Wonder Woman 1984 full movie, jittery playback issue

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Having the same shuttering issue on TCL Roku 65” 4K tv, however on my 50” Roku 4K ONN tv (much cheaper tv) it streams it fine in HDR. What gives? I ended up plugging a firetv stick into my TCL Roku tv so I could watch it without the stutter. 

Level 7

Re: Wonder Woman 1984 full movie, jittery playback issue

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Same here. I have the 55r635 (2020 rev) and the WW84 playback is stuttery and useless. I can play 4k HDR content from Netflix, Prime etc without a problem. 

Level 8

Re: Wonder Woman 1984 full movie, jittery playback issue

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Worked perfectly last night through AirPlay cast to TV in Dolby Vision but DD+ not atmos for me

Kinda wish I would have stopped watching when it was jittery, movie wasn’t worth all this hassle, but it was a matter of principle to get this all figured out. 😁

Re: Wonder Woman 1984 full movie, jittery playback issue

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We have a TCL tv, same issue with trying to play WW84.  I can watch anything else via HBOMax, including the separate preview showing the first few minutes of the opening of WW84 without any issues.  It's just when I try to watch the WW84 movie, the picture is jittery/skipping frames.   The audio is good and in sync.  I ended up having to access the movie via the HBOMax app on my Android phone and Chromecast it to my TCL tv and it plays fine.  

Level 7

Re: Wonder Woman 1984 full movie, jittery playback issue

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WW84 isn't working with my brand new 55" TCL series 5.  Tried reaching out to HBOMax tech support and got the script; verify firmware is the latest, update app, recycle power.  My internet tests OK as well.  No resolution.  Thinking about returning this roku TV.

Level 8

Re: Wonder Woman 1984 full movie, jittery playback issue

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And now, on Sunday 12.27.20, WW84 will not load at all. Just the 3 progress dots of death continuously. Everything else is fine. Gotta be on their end, right? Roku TCL 55R625.