Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Won't let me sign into HBO max where do i type the code it is giving me

Everything says i am signed up for hbo max and it was installed automatically but when i try and watch it gives me a code to input but roku isn't on HBO list of subcribers. Where am i supposed to sign in?

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Roku Employee
Roku Employee

Re: Won't let me sign into HBO max where do i type the code it is giving me


Thanks for the inquiry.

Please be aware that Roku is not a subscription provider. Roku is simply a device that allows streaming from different channels. Do you currently have a HBO Max subscription? 

For more information about that channel's features and functionality, you'll want to contact HBO Max support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach HBO Max support here:


Danny R.
Roku Forum Moderator
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