Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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NalamPramod
Level 7

Will ROKU express brought in USA work in INDIA

Hi,

I brought roku express from USA to India but i can't find apps like #amazonprime #hotstar .

Is these apps are available in India region ???

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4 REPLIES 4\
boogernose
Level 18

Re: Will ROKU express brought in USA work in INDIA

Roku will work abroad but different Channels and not every Channel are supported everywhere.

Hotstar should work but you gotta pay for it..

https://channelstore.roku.com/details/166137/hotstar

---A problem clearly stated is a problem half solved---.
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makaiguy
Community Streaming Expert

Re: Will ROKU express brought in USA work in INDIA

Roku units work anywhere in the world where they can get a broadband internet connection, independent of where they are purchased. The individual channels, however can only operate where their charters and program rights and licensing issues permit them to operate.

Few channels own the programming they show. Most have to license the right to stream their content from the program owners, and those rights are usually tied to specific countries or geographic regions. Sometimes even the program owners can't distribute in a country because they've sold exclusive rights in that country to someone else.

To receive the channels on your Roku that are authorized for your current location these should all be the same:
- The country of the IP used when creating your Roku account. If you've moved from the country in which you created your account, you may need to create a new one in your present location, then link your Roku to the new account.
- The country of the IP used for your current Roku session.  Using a VPN that masks your true location can cause problems.
- The countries in which each channel app operates.

When the above conditions don't all match, channels which are available in your present location may not even be listed in the channels store on your unit.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.
Streaming Stick+ 3810 | TCL Roku TV 43S245/C107X | Streaming Stick 3600

If this post solves your problem please help others find this answer by clicking "Accept as Solution.". Please only do this if it ACTUALLY solves your problem.
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harmeshkc
Level 7

Re: Will ROKU express brought in USA work in INDIA

I purchased Roku express + from US and now I am trying to use it in India. But I see one major problem I don’t see option “ search channel” so I am not able to add new channels..

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StreamerUser
Level 20

Re: Will ROKU express brought in USA work in INDIA


@harmeshkc wrote:

I purchased Roku express + from US and now I am trying to use it in India. But I see one major problem I don’t see option “ search channel” so I am not able to add new channels..


Search is only available in a few countries:    https://support.roku.com/article/208756398

  • Roku Search is available in English in Canada, Ireland, the United Kingdom, and the United States.
  • Roku Search is available in Spanish in Mexico and the United States.
  • Channels included in search results may vary by region. View Roku search partners for a list of the channels included by region. Some channels and content requires payment.
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