Hello @Mtwilliams
Thanks for reaching out here in the Community!
We would be more than happy to look further into this issue but will need more details. Can you please provide us with the following information:
-Are you being prompted with an error message?
-Could you please verify if the issue you are running into is when you're accessing the content of BET+ standalone or through The Roku channel?
-What are the steps to reproduce the issue you are seeing?
We look forward to hearing from you and looking closely into this issue. Thank you!
Regards
Karla
