Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Why is the pin code readily displayed when anyone accesses the Factory Reset menu?

Roku has another major design flaw in its programming features that needs to be immediately addressed. When going into the Factory Reset menu Roku provides anyone with access to the remote an actual generated pin code to proceed with performing a Factory Reset. This is just horrific programming! Whether it is small children with naive curiosity or a disgruntled person with ill intentions WHY has Roku made it so easy to simply delete anyone's tailored set up and send the device back to a Factory Condition state? This option needs to be more secured. Forgive me but this is common sense knowledge. Also, no one should not be able to easily go into an owner's settings and delete all the owner's channels without the owners expressed consent through a password/code. Why is this not the case already? It is logical to require a password code for all major changes and immediately irreversible changes to the device.  Please fix this issue as soon as possible.

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Community Streaming Expert

Re: Why is the pin code readily displayed when anyone accesses the Factory Reset menu?

You've totally missed the point of that PIN.  It's more of a "are you really sure" nag than any kind of security.

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