Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Jca_belair
Level 7

403 Content Error AMC Plus app

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The actual solution that works for me is:

On Roku Tv open Settings->Privacy->Advertising. 

UNCHECK Limit Ad Tracking. 

Then reset Advertising Identifier.

Then Settings->system->Power->Restart device.

After restart open AMC+ App.  You should be able to watch everything now.

I found this solution and realized it made sense after the web version was blocking playback in my Brave Browser because of the ad blocker.  My Roku TV is playing AMC+  content now!

Don't do a whole TV reset.  You just need to uncheck Limit Ad Tracking and reset your Ad ID

Tapersmith
Level 7

Re: 403 Content Error AMC Plus app

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This works! Thank you!

Zemer
Level 7

Re: Content is not included in your subscription, error code 403

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Thank you for this! This was an easy fix. 🙂

Bfagan94
Level 8

Re: Content is not included in your subscription, error code 403

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AMC+ is a glitchy mess on any platform you use, including both the web and phone apps. AMC clearly released an unfinished app. At this point they should redo it from the ground up. 

0 Kudos
djf73
Level 8

Re: Content is not included in your subscription, error code 403

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To those who turned off limiting ad tracking, good for you. I refuse to do that. I limit everything to the lowest level of invasion into my private life.

I tried the fatory reset and that doesn't work with my settings.

Obviously the issue is AMC wants to know everything you do to track you & that is plain wrong.

AMC needs to get their act together. This is a direct violation of individual rights to pry into the backend of our viewing habits.

Kudos to Roku for sticking strong to protect our rights and disable unnecessary tracking.

Buttaflyze26
Level 7

Re: 403 Content Error AMC Plus app

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OMG! You are the best. That absolutely took care of it. Too bad I found it a couple of minutes after I sent AMC+ a not-so-nice email asking them to fix this since all of my other channel apps work fine on Roku. But again, THANK YOU. YOU DA MAN!!

Hal52
Level 7

Re: Content is not included in your subscription, error code 403

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Funny how it's so easy for them to refund your subscription money but not to fix it and it's been several weeks now

MadChef
Level 7

Re: Content is not included in your subscription, error code 403

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Thanks,the solution has worked for me. 

Pubilius
Level 7

Re: 403 Content Error AMC Plus app

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Enabling the tracking ID worked thank you. 

MadChef
Level 7

Re: Content is not included in your subscription, error code 403

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The problem seems to have been resolved with the update I saw I got today. I rechecked the privacy box, which solved the problem before the update and it now works with the privacy box checked. Go to system updates, to get the update from ROKU.