Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I'm here having the same issue. Tried the restart and reinstall, didn't work. The channel is working fine on my brand new Google Chromecast, which is pretty awesome. I've been with Roku since they started but it seems the are going in a negative direction. Not only with persistent bugs, but other corporate decisions too. They had better step up their game soon or are going to get stomped.
I just signed up today Thanksgiving day 11-25-21 at amcplus.com and I am getting the same error message on my roku device. However, when I go to settings and then subscription it says it expires on 12-14-72. That is 1972 when AMC was not even a channel.
When I log in on the website I can watch it there but I do not want to watch it on my computer screen I want to watch it on my flat screen roku tv.
And when I settings and then subscription on the website it says it expires on 11-25-23 two years from now. My credit card company says only one charge of $23.88 ($1.99 times 12) was processed.
I put in a "ticket" for the problem as I could not find a phone number on google for the company and since today is thanksgiving day who knows when they will respond to ticket.
I tried an old Roku streaming device and attached it to the Roku TV and I works even with the expiration date of 1972. but I still want to watch it directly from my Roku TV and not have to select a tv input device and then switch remotes just to watch one app.
The brand of tv is a ONN 40 inch that I got at Walmart on black friday weekend in 2019 for $100.
If anyone else is using this same model and getting the same issue please let me know,
Also, if you switch to a roku streaming device that is at least 3 or 5 years old and it works for you please let me know.
Yikes! Glad to hear that worked though. Luckily it is working on the Chromecast Google TV so I'll just use that until Roku/AMC figure this out. The fact that resetting the Roku fixed the issue, and the app is working on other platforms, kind of indicates where the problem lies.