Channel Issues & Questions

[Renea]

My live TV doesn't work on half of my channels anymore

[RokuDanny-R]

@Renea 

Thanks for the post.

Can you please clarify the situation you are experiencing?

What specific channels are you having this issue with? Are these channels authenticated channels that use a TV/cable provide subscription?

With more information, we will be able to assist you further.

Thanks,
Danny

[CaroY]

Update - didn't notice that this was form 2020.  Anyway - i signed out and reentered the activation code - that seemed to take care of the issue for live streaming.

I am having the same issue.  I went to watch A&E Live and i got error 066 - did the troubleshooting recommendation - removed channel, restarted, added channel back and still cannot live stream.  I tried ID channel, says I need a paid subscription - I am logged in through DirectTV where i pay for all my channels. 

why all of the sudden is live streaming not working through ROKU??

[RokuDanny-R]

@CaroY

Thanks for the post.

For more information about that specific error code, you will need to contact the channel provider. Many channels on Roku are developed and maintained by the channel provider themselves. 

Thanks,
Danny