Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Renea
Level 7

Why has my live stream quit working on some of my channels..like A&E and Discovery Go

My live TV doesn't work on half of my channels anymore

 

3 REPLIES 3\
RokuDanny-R
Roku Employee
Roku Employee

Re: Why has my live stream quit working on some of my channels..like A&E and Discovery Go

@Renea 

Thanks for the post.

Can you please clarify the situation you are experiencing?

What specific channels are you having this issue with? Are these channels authenticated channels that use a TV/cable provide subscription?

With more information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Forum Moderator
CaroY
Level 7

Re: Why has my live stream quit working on some of my channels..like A&E and Discovery Go

Update - didn't notice that this was form 2020.  Anyway - i signed out and reentered the activation code - that seemed to take care of the issue for live streaming.

I am having the same issue.  I went to watch A&E Live and i got error 066 - did the troubleshooting recommendation - removed channel, restarted, added channel back and still cannot live stream.  I tried ID channel, says I need a paid subscription - I am logged in through DirectTV where i pay for all my channels. 

why all of the sudden is live streaming not working through ROKU??

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RokuDanny-R
Roku Employee
Roku Employee

Re: Why has my live stream quit working on some of my channels..like A&E and Discovery Go

@CaroY

Thanks for the post.

For more information about that specific error code, you will need to contact the channel provider. Many channels on Roku are developed and maintained by the channel provider themselves. 


Thanks,
Danny

Danny R.
Roku Forum Moderator
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