Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Chaplain1
Level 7

Why doesn’t it stay on?

I have sacred sounds channel the problem that I have is it won’t stay on after 2 hours help!

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1 Reply
RokuDanny-R
Roku Employee
Roku Employee

Re: Why doesn’t it stay on?

@Chaplain1

Thanks for the post.

Have you checked to see if the Bandwidth saver is disabled? You can toggle the bandwidth saver through the following process:

  1. Press the Home button on your Roku remote.
  2. Select Settings.
  3. Select Network.
  4. Select Bandwidth saver.
  5. Choose Off.

For more information about Bandwidth saver, visit our Support page here: How do I use Bandwidth Saver to avoid going over my internet data cap?

In addition, the channel itself may have settings/limitations that may close the channel after a certain amount of time. To inquire further, you'll want to contact the channel provider support. Many channels on Roku are developed and maintained by the channel provider themselves. 

 

Thanks,
Danny

Danny R.
Roku Forum Moderator
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