Channel Issues & Questions

[Clscjones]

I enjoy listening to certain channels as I  sleep and often awaken to the channel being cut off and roku not working.  This time, I managed to see a brief message on screen about not using my remote often enough then I got booted out of the channel. 

If this is a policy, I hate it!

[blade_005 · Accepted solution]

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@Clscjones wrote:

I enjoy listening to certain channels as I  sleep and often awaken to the channel being cut off and roku not working.  This time, I managed to see a brief message on screen about not using my remote often enough then I got booted out of the channel. 

If this is a policy, I hate it!

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It is not a policy. It is a feature for those that wish to monitor and save data bandwidth when possible. If audio or video is streaming for 4 hours without any interaction from the remote it will display a prompt and ask if you are still watching/listening and if there is no response it will stop the stream.

You can turn this feature ON or OFF in the Roku OS at SETTINGS -- NETWORK -- BANDWIDTH SAVER.

[Clscjones]

How do I even go to settings? I've looked all over and even searched help.

[blade_005]

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@Clscjones wrote:

How do I even go to settings? I've looked all over and even searched help.

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What Roku device/tv are you using?

SETTINGS should be on the left side of the HOME PAGE of the Roku screen.