Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Why does GoNoodle need a PIN?

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I have my PIN settings at "Young Kids" so it doesn't need to be entered for anything less than PG-13, but yet the #gonoodle app needs the PIN entered every time a new video is selected.  Any suggestions? @gonoodle

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Level 19

Re: Why does GoNoodle need a PIN?

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@robbecky09 Thanks for the note. You'll want to contact that channel provider directly to inquire further regarding their channel on the Roku platform. Each channel is developed and maintained by each channel provider directly, and they'll be able to help answer any questions you may have. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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1 Reply
Highlighted
Level 19

Re: Why does GoNoodle need a PIN?

Jump to solution

@robbecky09 Thanks for the note. You'll want to contact that channel provider directly to inquire further regarding their channel on the Roku platform. Each channel is developed and maintained by each channel provider directly, and they'll be able to help answer any questions you may have. 

 

Thanks,

Tanner

Tanner D.
Roku Community Manager

View solution in original post

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