Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Therealtreal
Level 7

Why did my channel become inaccessible in the middle of my program?

Why did my channel become inaccessible in the middle of my show? It just went off and asked me to sign back in but when I went to sign back in my cable provider is no longer there

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RokuDanny-R
Roku Employee
Roku Employee

Re: Why did my channel become inaccessible in the middle of my program?

@Therealtreal 

Thanks for the post.

Try removing the channel from the Roku home screen by navigating to the channel tile, pressing the * key on your remote and choosing 'Remove channel'. Then restart your device from Settings>System>System restart. Once your player starts up again, add the channel back once more.

Does this clear up the issue you are seeing?

Thanks,
Danny

Danny R.
Roku Forum Moderator
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