Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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johnlgoodman
Level 8

Why did Roku change the way screen saver works?

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Recently (within the last month) the Roku screen-saver takes the user to some random channel when the play button is pushed after the pause button was previously pushed.  For example, if you pause a program being watched on YouTubeTV and you wait until the Roku screen-saver starts, pressing the play button will not restart the YouTubeTV program but instead it starts to add some random channel to the home screen. This behavior only started about August 1st.

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renojim
Level 21

Re: Why did Roku change the way screen saver works?

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@boogernose wrote:

@renojim 

What would be wrong about using the OK button???

You seem to be directly contradicting me.

I assume you know something.


I'm pretty sure (but haven't tried in a while) if you press the OK button on one of those stupid screensavers that advertise other channels it will install the advertised channel, so it's a good idea to avoid using the OK button when dismissing any screensaver just to prevent developing the habit.  I stopped using any of those screensavers when I discovered they could add channels. 

Just reading this thread it sounds like there's some kind of bug where the screensaver isn't displaying anything, but it's still installing channels?  It's hard to read between the lines.

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boogernose
Level 18

Re: Why did Roku change the way screen saver works?

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Try pressing the OK button and then the Play button.

---A problem clearly stated is a problem half solved---.
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renojim
Level 21

Re: Why did Roku change the way screen saver works?

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Avoid using OK or Play to dismiss the screensaver.  Use any other button.

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boogernose
Level 18

Re: Why did Roku change the way screen saver works?

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@renojim 

What would be wrong about using the OK button???

You seem to be directly contradicting me.

I assume you know something.

---A problem clearly stated is a problem half solved---.
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johnlgoodman
Level 8

Re: Why did Roku change the way screen saver works?

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Pressing the OK button instead of the play button works but it doesn't answer my original question. Why was the functionality changed? Pressing the play button used to work just fine. If you're going to change the functionality, notify the user community!

renojim
Level 21

Re: Why did Roku change the way screen saver works?

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@boogernose wrote:

@renojim 

What would be wrong about using the OK button???

You seem to be directly contradicting me.

I assume you know something.


I'm pretty sure (but haven't tried in a while) if you press the OK button on one of those stupid screensavers that advertise other channels it will install the advertised channel, so it's a good idea to avoid using the OK button when dismissing any screensaver just to prevent developing the habit.  I stopped using any of those screensavers when I discovered they could add channels. 

Just reading this thread it sounds like there's some kind of bug where the screensaver isn't displaying anything, but it's still installing channels?  It's hard to read between the lines.

View solution in original post

johnlgoodman
Level 8

Re: Why did Roku change the way screen saver works?

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YES! You nailed it. If you attempt to dismiss the screen saver using the OK button an advertised channel is added to your feed. Sorry you had to read between the lines.

This was not the behavior until the beginning of the month when Roku changed the process.

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boogernose
Level 18

Re: Why did Roku change the way screen saver works?

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That would be written in the code/script of the "screensaver" its not Roku

its the Screensaver and its author(s).

Moral of the Story is not to download screensavers that aren't Roku's.

You actually should report it to Roku.

It is Malware. Especially if you paid for the Screensaver.

---A problem clearly stated is a problem half solved---.
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johnlgoodman
Level 8

Re: Why did Roku change the way screen saver works?

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That's very interesting because it is not a downloaded screen-saver but the default screen-saver provided by Roku.

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renojim
Level 21

Re: Why did Roku change the way screen saver works?

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@boogernose wrote:

That would be written in the code/script of the "screensaver" its not Roku

its the Screensaver and its author(s).

Moral of the Story is not to download screensavers that aren't Roku's.

You actually should report it to Roku.

It is Malware. Especially if you paid for the Screensaver.


Yeah, this is just wrong.  I've only seen Roku screensavers that add channels.  It's probably prohibited for anyone else to even attempt such a thing.

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