Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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irishdoherty1
Level 7

Why can't I view Info Wars on Hedex ?

Info Wars will not boot up on Hedex 

13 REPLIES 13\
Jujuthewhale
Level 7

Re: Why can't I view Info Wars on Hedex ?

I'm having the same problem wish there was someone to reach out to. I don't have a computer so I don't think I could watch on my tv any other way. 

jeffschu
Level 7

Re: Why can't I view Info Wars on Hedex ?

same here its been like this for a week now...hacks me off ....1776

Gracie99
Level 7

Re: Why can't I view Info Wars on Hedex ?

Same! Need an explanation from Roku! I was going to buy another Roku unit for another TV but now, what’s the point. Poor communication on Roku’s part and no way to contact customer service to get an explanation. Very pissed off about all of this! 

atc98092
Community Streaming Expert

Re: Why can't I view Info Wars on Hedex ?

You're asking in the wrong place. Roku is not responsible for the Hedex channel. It's developed and supported by a third party. Their web site is https://www.hedex.tv/

It appears from comments on their web site that there's an issue with Info Wars. So the problem appears to be with Hedex. That is where you need to ask. Roku has no control over content on 3rd party channels.  

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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Dar186
Level 7

Re: Why can't I view Info Wars on Hedex ?

I can't watch info wars  HEDEX it took it fo you no why I'm on Roku too

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RokuKariza-D
Roku Employee
Roku Employee

Re: Why can't I view Info Wars on Hedex ?

Hey @Dar186

Thanks for the post.

Please be advised that Roku only rents and transmits the channel and is not responsible for the content. Contents are directly chosen by the respective channel and we have no control over the programming or operation of it. We would recommend contacting the channel directly for more information and assistance.

We appreciate your understanding.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Upset-N-Hungry
Level 7

Re: Why can't I view Info Wars on Hedex ?

I am able to get Hedex TV on one TV but my two other Roku devices it can not be found. I am unable to locate it in order to down load channel.  Please fix this travesty.

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atc98092
Community Streaming Expert

Re: Why can't I view Info Wars on Hedex ?

What are the model numbers of your Rokus? It's possible the channel isn't compatible on some devices. That isn't under the control of Roku. The channel developers have complete control over what devices can install the channel.

Dan

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee, just another user.
Tonyflgator
Level 7

Re: Why can't I view Info Wars on Hedex ?

That is complete nonsense.  Answer me this, why is the hedex app no longer available on roku? 

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