Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
I have had this issue 2 separate times and no help from either ROKU OR AMC+. Hours and hours of time wasted. However I found my solution. I subscribed directly with AMC+ through their website. When attempting to login in with the ROKU device you are instructed to use your email address and ROKU password. That will NOT WORK. You need to use the password associated with your AMC+ account. Mine are 2 different words. So I disregarded the onscreen instructed and was able to sign in to all three TV's using the AMC+ password and not the ROKU password as instructed in the on screen directions. Give it a try. All and any combinations of solutions offered were unsuccessful including deactivating my accounts. Good Luck.
Hi @Sabra, we're sorry to hear that you're having issues logging in. We are limited when it comes to login portals for standalone channels on Roku. If you have a separate login that was created for AMC+ and it is not working when you try to login, we would recommend getting in touch directly with their support team. If you subscribed to AMC+ through The Roku Channel, you won't be prompted to login. To contact AMC+ directly, please visit https://support.amcplus.com/en/support/tickets/new or you can call 1 (212) 324-8500. If there is anything else we can help with, please let us know!
I subscribed to AMC+ through Roku, and have enjoyed for a couple months. When I bought the updated Roku stick and was setting up my apps, AMC+ was the only one that would not allow me to log in.
Because I had subscribed through Roku, I followed the ‘sign in with Roku email/password’ prompt, but no luck. I tried updating my Roku password, but no luck. I got a clue when on one try AMC app said, you have an account on another device, use another email.
I deactivated old devices on my Roku account and now have only the new one. Still won’t accept my log in. What now?
I could cancel AMC+ through Roku, go direct to AMC…? Please advise.