Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
EnglishDisney
Level 7

Why all of sudden my Disney Plus, the one item I pay for, is now in Spanish?

Jump to solution

Why all of sudden my Disney Plus, the one item I pay for, is now in Spanish? Where is the English version. How do I change it? 

0 Kudos
1 Solution

Accepted Solutions
RokuDanny-R
Roku Employee
Roku Employee

Re: Why all of sudden my Disney Plus, the one item I pay for, is now in Spanish?

Jump to solution

@EnglishDisney 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Disney+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Disney+ support here: https://help.disneyplus.com/csp

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
3 REPLIES 3\
RokuDanny-R
Roku Employee
Roku Employee

Re: Why all of sudden my Disney Plus, the one item I pay for, is now in Spanish?

Jump to solution

@EnglishDisney 

Thanks for the inquiry.

For more information about that channel's features and functionality, you'll want to contact Disney+ support directly to inquire further. Many channels on Roku are developed and maintained by the channel provider themselves. 

You can reach Disney+ support here: https://help.disneyplus.com/csp

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

0 Kudos
Shroutjdm
Level 7

Re: Why all of sudden my Disney Plus, the one item I pay for, is now in Spanish?

Jump to solution

How do I change my subscription to english - NOT SPANISH

0 Kudos
RokuMary-F
Roku Employee
Roku Employee

Re: Why all of sudden my Disney Plus, the one item I pay for, is now in Spanish?

Jump to solution

Hi @Shroutjdm,

Welcome to the Roku Community!

We recommend contacting Disney+ directly to follow up for more help. They’ll be able to best assist with any issues and functionality inquiries.

You can reach Disney+ support here: https://help.disneyplus.com/csp

Regards,
Mary

0 Kudos