Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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rantey
Level 7

Why I cannot Subscribe to Philippines TV

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I am currently in the Philippines and would like to subscribe to 'Philippines TV' channel but coming up with "Could not add 'Philippines TV'. Error" Is there anyone has the same issues?

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RokuMary-F
Roku Employee
Roku Employee

Re: Why I cannot Subscribe to Philippines TV

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Hi @rantey,

Thanks for posting in the Roku Community! 

We do not have a dedicated Roku presence in the Philippines at this time, so it is very likely the channel is not currently available on the Roku platform. 

Please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. 
For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

Let me know if you have any other questions, and have a good day!

Regards,
Mary

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RokuMary-F
Roku Employee
Roku Employee

Re: Why I cannot Subscribe to Philippines TV

Jump to solution

Hi @rantey,

Thanks for posting in the Roku Community! 

We do not have a dedicated Roku presence in the Philippines at this time, so it is very likely the channel is not currently available on the Roku platform. 

Please be aware that channel availability/access on Roku devices will vary from region to region. A Roku device will work in any location, however, channels may not be available on your device in that location, based on each channel provider's discretion. 
For more information, you'd want to contact any specific channel/service provider to inquire further about whether they offer their channel/service on the Roku platform in your region.

Let me know if you have any other questions, and have a good day!

Regards,
Mary

View solution in original post

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