Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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TV00000
Level 7

Why French commercials?

My account is in English. I live in Canada. I speak English. If you're trying to sell me something then why are my ads in French? 

 

 

 

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2 Replies
StreamerUser
Community Streaming Expert

Re: Why French commercials?

Perhaps because Canadia is officially bilingual and you are currently in Canadia?

It may also be that Roku has geo-located you to a certain Quebecois-oriented part of Canadia, and you are suffering the consequences.

 

StreamerUser
Roku Community Streaming Expert

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DBDukes
Community Streaming Expert

Re: Why French commercials?

Maybe the same reason I get Spanish language ads here in the U.S., and I speak English. I suspect someone didn't configure the filters properly to pick what ads go where or to whom.

DBDukes
http://www.dbdukes.com/
Roku Community Streaming Expert

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