Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.

1 Solution

Accepted Solutions

Thanks for the inquiry.

In some channel instances, they will require a TV or cable provider in order to view their content on the Roku device. These are known as authenticated channels. If you do not currently have a TV or cable subscription, you will be unable to view that content on the channel without a subscription.

For more information about channels, visit our Support page here: Will I have to pay for channels?

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post

1 Reply

Thanks for the inquiry.

In some channel instances, they will require a TV or cable provider in order to view their content on the Roku device. These are known as authenticated channels. If you do not currently have a TV or cable subscription, you will be unable to view that content on the channel without a subscription.

For more information about channels, visit our Support page here: Will I have to pay for channels?

Thanks,
Danny

Danny R.
Roku Forum Moderator

View solution in original post