Channel Issues & Questions

Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings.
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Level 7

Who/How can I report an error with a program on the Roku Channel?

There is a mislabeled episode of "Earth: Final Conflict" on Roku.  It's a small error but the bigger point is that I don't see any mechanism to report any errors involving Roku Channel programs. 

The episode names are correct but numbering and therefore viewing order is wrong.  Season 1 final episodes "The Joining" and "Destruction" are numbered Ep 21 and Ep 22 in ERROR.  They are reversed.  "Destruction" is actually Ep 21 and "The Joining" is actually Ep 22.  This is important for continuity because the series star dies at the end of "The Joining" and is very much alive and well in "Destruction".

Roku should have an easier mechanism to report errors or problems with programs.

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